Contact Us
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Find contact info, get answers about your loans or cards — it’s all here for you in one spot.
Contact Us
Friendly team members available 24/7.
Domestic: 866.873.4968
Local: 858.795.6000
Relay calls are supported M-F 9 a.m. – 5 p.m., Sat. 9 a.m. – 4 p.m., excluding holidays
International: AT&T USADirect + 866.873.4968
Telephone Banking
By Email or Chat
Live Chat and Secure Messaging in Online or Mobile Banking provides you direct access to our Member Service Representatives to answer questions quickly and securely. You may also email us at memberservice@usecu.org.
In Person
To view branch hours and locations visit our Branch Locator.
Corporate Headquarters
USE Credit Union
10120 Pacific Heights Blvd. Suite 100
San Diego, CA 92121
There is no branch at this location. ATM available at this location.
Loan Assistance
Loan by Phone
Toll Free: 866.873.4968 or 858.795.6570
Email: loancenter@usecu.org
Loan Payment Online (ACH)
Login to Online Banking, go to Move Money and select Loan Payment
or
Login to the USECU Mobile App and tap Loan Payment
Loan Payment by Phone (ACH/Debit or Credit Card)
Domestic: 866.873.4968
This service is available from 9:00 a.m. – 5:30 p.m. PST
Deposits & Loan Payments Only
USE Credit Union
P.O. Box 881109
San Diego, CA 92168-1109
Overnight Mail
USE Credit Union
Attn: Loan Servicing
10120 Pacific Heights Blvd.
Suite 100
San Diego, CA 92121
Card Management
Debit/Credit Card: Report lost or stolen
Visit a local USECU branch
Toll Free: 866.873.4968
International: + 812.647.9794
Change a Debit/Credit Card PIN
Contact PIN-by-Phone
Domestic: 888.886.0083
International: + 866.488.4135
Card Activation
Toll Free: 800.631.3197
Digital Wallet Support
Toll Free: 855.553.4291
Feedback
At USECU we value your feedback. Have an idea, comment, compliment or complaint? Please tell us what’s on your mind.