USE Credit Union
E-Services

Money Management

Introducing Money Management – an enhanced digital banking experience that provides easier access to all your accounts. Formally known as FinanceWorks, Money Management provides a new way to visualize and interact with your money.

New Money Management Features

  • Know your finances: See all of your accounts, including those with other financial institutions
  • Track your budget: Bubble charts help you understand the relative health of your budgets instantly
  • Watch your spending: Every transaction is automatically categorized so you can spend smarter

Access Money Management in Online Banking by clicking Manage Money in the menu.

Plus, this is now available on our Mobile App! Click More and then tap Money Management.

Questions?

  • Click Help within Money Management, this includes helpful tips and guidance on using Money Management.
  • Contact us at memberservice@usecu.org or call us at 866.873.4968

Frequently Asked Questions

Need to fix an account that is “broken”?

  1. Click the broken account
  2. Click the red or yellow warning message in the Link Status section
  3. Re-enter your login credentials

Trouble adding an account?

  1. Check all the available account types listed under an institution when you search. Sometimes mortgage, savings, credit card, etc. accounts are listed separately. You might also have to search for the specific account (i.e., "Bank of America mortgage," as opposed to just "Bank of America").
  2. Verify your username and password with your institution to ensure your credentials haven't expired. Sometimes signing in can unlock a frozen account connection.
  3. Turn off complicated security preferences (such as CAPTCHA and picture passwords) on your institution's site.
  4. Allow your institution to accept third-party access by changing the preferences on their site.
  5. Make sure you aren't simultaneously logged in to your institution's site on another tab or browser.
  6. Make sure the software isn't waiting for your response to a security question.
  7. If a connection breaks, you may have to enter your credentials again.

Why are some transactions "uncategorized"?

We try hard to make sure that transactions are automatically categorized. But if we're not sure where it belongs, we'll leave it uncategorized. This usually happens when you first begin to use the software. There are several reasons for this. First, some things simply can't be categorized automatically — like checks and ATM withdrawals. It's impossible to say where that money was spent without your input. It's best for you to categorize these transactions yourself.

To put these transactions in their correct category, you should:

  1. Click on the Transactions tab.
  2. If you have uncategorized transactions, a message should appear asking if you'd like to categorize your uncategorized transactions. Click "Categorize."
  3. If you've already clicked "No Thanks" or no message appears, simply click on the search icon in the top right corner and type "uncategorized."
  4. Hover over a transaction and click the pencil icon that appears.
  5. Choose a category, or click the "+" icon to choose a subcategory. You can even add a new subcategory by clicking "Add a Subcategory" and entering a name.
  6. Repeat this process for each uncategorized transaction.

Remember, your preferences will be saved, and similar transactions should be automatically categorized in the future — so you'll have to do this less and less as time goes on.

 

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