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How can we help?

Contact Us

Member Service Team

Friendly team members available 24/7
Domestic: 866.873.4968
Local: 858.795.6000
Relay calls are supported M-F 9 a.m. - 5 p.m., Sat. 9 a.m. - 4 p.m., excluding holidays
International: AT&T USADirect + 866.873.4968

Telephone Banking

866.873.2448

By Email

Login to Online Banking and click "Secure Forms" to send a secure message or email us at memberservice@usecu.org

In Person

Visit any USECU branch location

Corporate Headquarters

USE Credit Union
10120 Pacific Heights Blvd. Suite 100
San Diego, CA 92121
· There is no branch at this location. ATM available at this location.


Loan Assistance

Loan by Phone

866.873.4968 or 858.795.6570
Email: loancenter@usecu.org

Loan Payment Online (ACH)

Login to Online Banking, go to Move Money and select Loan Payment
or
Login to the USECU Mobile App and tap Loan Payment

Loan Payment by Phone (ACH/Debit or Credit Card)

Domestic: 866.873.4968
This service is available from 9:00 a.m. - 5:30 p.m. PST

Deposits & Loan Payments Only

USE Credit Union
P.O. Box 881109
San Diego, CA 92168-1109

Overnight Mail

USE Credit Union
Attn: Loan Servicing
10120 Pacific Heights Blvd.
Suite 100
San Diego, CA 92121


Card Management

Report a Lost/Stolen Card

Visit a local USECU branch
Toll Free: 866.873.4968
International #: 812.647.9794

Debit/Credit Card: Report lost or stolen

Domestic: 800.528.2273
International: 812.647.9794

Change a Debit/Credit Card PIN

Contact PIN-by-Phone
Domestic: 877.267.6941
International: 859.488.4135


Feedback

At USECU we value your feedback. Have an idea, comment, compliment or complaint? Please tell us what's on your mind.

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Forms

Account Management

Disclosures